Operations · Funded founders, Seed to Series B
A company has outgrown the way it is run, and the founder has become the bottleneck. I build the operating layer from the inside, while the business keeps moving.
Melissa Ribaira · Fractional COO · 18 years of experience, from executive assistant to COO · LinkedInWhat friction costs
~€17,500a month
of payroll spent on friction in a 40-person team.
40 hours. 3 of them hunting for answers, waiting on decisions.
Assumes 3 hours a week and €70k loaded cost per head. Diagnose puts your number on it.
The order it breaks in
The round lands and hiring follows. The organisation is still sized for the company you were.
Two people own the same task. Nobody owns the next one.
The answer exists, somewhere across tools and inboxes.
Everything still routes through one or two people.
Cash and margin no longer come from the same sources, so decisions get less precise.
Diagnose takes stock. Build orchestrates the work. Run is preventive maintenance.
How it works
Stage 1 · Start here
5 days from kick-off
€2,750 fixed
£2,400 for UK clients
You getA written diagnosis and a 90-day plan, ranked by what breaks first.
Stage 2
2 to 6 weeks
Quoted after Diagnose
You getWhat we scoped, documented and handed to your team.
Stage 3
Monthly retainer
Quoted after Diagnose
You getA COO seat, without the full-time hire.
Done before
3 to 20 people
HR tech
Operating model for a team across eight countries, before any funding. One departure in twelve months.
zero to Seed
Web3
Legal and financial foundations, then operations through a closed Seed and a second grant.
in 2 weeks
Pre-acquisition
IP and operations audit for an acquirer, then a 90-day roadmap.
How I work
Tell me what is breaking. You decide whether Diagnose is worth it.